Shipping Policy

Order Processing Time
 

All orders placed through our website are processed within 1–3 business days (excluding weekends and holidays).
 

Processing time includes order verification, quality checks, packaging, and preparation for shipment. You will receive a confirmation email once your order has been successfully processed and shipped.
 

Shipping & Delivery Time
 

Once your order has been processed and shipped, delivery typically takes approximately 6 business days.
 

Please note:

• Shipping times begin after the order has been processed.

• Delivery timelines are estimates and may vary due to carrier delays, weather conditions, holidays, or other unforeseen circumstances.
   

Shipping Method
 

Orders are shipped using reputable third-party carriers. Shipping carrier selection may vary depending on your location and order size.
 

Tracking information will be provided via email once your order has shipped.

Shipping Delays
 

Dynamic Vision Skin Group is not responsible for shipping delays caused by:

• Carrier service disruptions

• Incorrect or incomplete shipping addresses

• Weather conditions

• Customs delays (if applicable)
   

If you experience a delay beyond the estimated delivery time, please contact the carrier directly using your tracking information.

Address Accuracy
 

Customers are responsible for ensuring that all shipping information is accurate at checkout. Dynamic Vision Skin Group is not responsible for orders shipped to incorrectly provided addresses.
 

Lost or Stolen Packages

Dynamic Vision Skin Group is not liable for lost or stolen packages once the order has been marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.